Terms of Service
Please read these terms carefully before using our services. Last updated: December 2024
1. Acceptance of Terms
By accessing and using AIDO's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These terms apply to all visitors, users, and others who access or use our manufacturing and customization services for fishing apparel and outdoor clothing.
2. Service Description
AIDO provides professional OEM/ODM manufacturing services for fishing apparel and outdoor clothing. Our services include but are not limited to:
- Custom design and product development
- Fabric selection and sourcing
- Sample development and prototyping
- Mass production and quality control
- Custom packaging and branding solutions
- Logistics and shipping coordination
3. Order Process and Requirements
All orders must be placed through our official channels with detailed specifications including design requirements, quantities, materials, and delivery timelines.
Minimum Order Requirements:
- Standard products: 100 pieces per design/color
- Custom designs: 500 pieces per design
- Sample orders: 5-10 pieces for approval
4. Quality Standards and Certifications
All products manufactured by AIDO comply with international quality standards and certifications:
Oeko-Tex Standard 100
REACH Compliance
ISO 9001
5. Payment Terms
Payment terms are established based on order value and customer relationship. Standard payment schedule includes:
- 30% deposit upon order confirmation
- 70% balance before shipment
- Sample fees: 100% in advance
- Accepted payment methods: T/T, L/C, PayPal
6. Delivery and Shipping
Delivery times are estimated based on order complexity and quantity. Standard lead times:
Sample Orders:
7-10 working days
Bulk Production:
15-25 working days
Shipping costs and delivery terms are quoted separately based on destination and shipping method preferences.
7. Intellectual Property
All custom designs, patterns, and specifications provided by customers remain their intellectual property. AIDO commits to maintaining confidentiality and will not reproduce or share customer designs with third parties.
Customers are responsible for ensuring their designs do not infringe on existing trademarks, copyrights, or other intellectual property rights.
8. Limitation of Liability
AIDO's liability is limited to the replacement or refund of defective products within the agreed quality standards. We are not liable for indirect, incidental, or consequential damages.
Claims for defective products must be reported within 30 days of delivery with supporting documentation and photos.
9. Modifications to Terms
AIDO reserves the right to modify these terms at any time. Changes will be communicated to existing customers via email or through our official website. Continued use of our services constitutes acceptance of modified terms.
Questions About These Terms?
If you have any questions about these Terms of Service, please contact our customer service team.
These terms are effective as of December 1, 2024 and were last updated on December 15, 2024.